Tech support International voice process

RCK Techiees

Full Time
Chennai
Posted 2 years ago

Knowledge:
Good knowledge of Networking, Operating Systems, Server Technology, Hardware, Storage & System Securities.
Personal Attributes: Customer Service Orientation Resilience and flexibility Drive and persistence details conscious learning & Knowledge enhancement Interpersonal skills & Teamwork.
Roles & Responsibilities:
 Installing and configuring backups & restores as per the Client requirement Troubleshooting Backup / Restore and Network problems and diagnosing and solving software faults Providing support, including procedural documentation and relevant reports supporting the roll-out of new updates & hotfixes. Responding within agreed time limits to call-outs. Working continuously on a task until completion Prioritizing and managing many open cases at one time
Generic & Behavioral Skills: 
Ability to work well under pressure with high attention to detail. Ability to work in a team or as a single contributor. Adaptability / Flexibility Ownership and initiative ready to work 24×7 (including night shifts).

Job Features

Job CategoryOther Jobs
EligibilityOther Graduate, BE/B.Tech
Last Date to Apply09 Apr 2019

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